We are committed to protecting your
privacy and maintaining the security of any personal information you provide us
with. This statement outlines how we ensure this and how we comply with legislation
on data protection.
areas of our website which may affect your privacy and personal details, how
they are processed, collected, managed, and stored, and how your rights are
protected. GDPR (General Data Protection Regulations) came into effect on 25th
May 2018 and became UK GDPR on 31st January 2020 and any reference
to it includes the UK Data Protection Act 2018.
time all changes will be shown in this online version of the policy.
1: INFORMATION WE COLLECT
We may collect personal information
from you in-order-to fulfil your service requests. This includes email
addresses, personal name, postal address, and contact numbers. Any personal
information used is for the operation and fulfilment of a service requested by
Under the Data Protection Act 1998
and the General Data Protection Regulations 2018, and the UK GDPR post Brexit you
have the right to review any personal information provided to us at any time.
This includes reviewing for correctness, requesting correction of errors, that
information cannot be used to contact you, that information be deleted from our
records, and to opt-out of communication.
Please note the legal bases that we rely on to be able to use and
process your information has not changed under UK GDPR 2021.
We do not store credit card details,
nor do we sell, rent, or share customer details with any third party for
2: KEEPING YOUR INFORMATION
Our servers are protected using HTTPS
and SSL technology. Any data provided by you to us will be as secure as it can
be. We are fully aware of our responsibilities regarding data under the Data
Protection Act 1998 and the General Data Protection Regulation 2018 and UK GDPR
as it stands in 2022.
If we ask an external organisation to
provide a service for us, we will always ensure that they have appropriate
security measures in place.
better the overall experience of our users. In accordance with legislation and
where necessary, this website ensures the user can accept and disable the use
3.1: WHAT ARE COOKIES
Cookies are pieces of information
which are sent from a website to your hard drive while you are viewing a site.
These may be used by companies to provide a more personalised experience, for
practice across the internet and is undertaken by several websites.
Cookies could be either persistent or
session cookies. A persistent cookie will be stored by a browser and remain valid
until its set expiration date and can be deleted by the user prior to expiry. A
session cookie expires at the end of the user session on a website once the
browser has been closed.
As there are links to external sites,
and in accordance with legislation, these sites should use a cookie control
system which allows the user to give explicit permission or deny the use of
1. To provide a more interactive and
personal user experience
2. For statistical purposes
3. To show adverts that you may be
interested in and control the number of times you see them
It is important to note that disabling
cookies may have a negative impact on how a site runs.
3.3: COOKIES USED BY SERVICE
Third-party companies that are
stored on your computer when you visit our website.
Google Analytics is used to analyse
the use of our website. Information is gathered about website use via cookies
and any information gathered is used to create reports about the use of our
3.4: COOKIE DISABLING
If you would like to disable the use
of cookies when you visit a website, you can do this from your internet
browser. The links below provide instruction on how to do this. Once you click
4: SOCIAL MEDIA PROFILES
We may use official profiles on
social media channels. We advise our users to verify the legitimacy of any
profile pertaining to be our company before interacting with them. Our social
media profiles will never ask for user passwords or personal details.
If we provide a social media service
media businesses that we interact with include Facebook, Instagram, Twitter,
5: EXTERNAL WEB LINKS
This website contains links to
external websites. We are not responsible for the privacy practices or the
content on these sites. Our users are encouraged to be aware that when they
only to the information collected by us.
6: SPAM POLICY
We are strongly against spam. We only
contact our customers when they have requested to receive communication or
there is a need to update you on information about services you have requested
7: OTHER PRIVACY NOTICES
We retain personal information for
the period necessary to fulfil the services requested unless a longer retention
period is permitted or required by law.
If you have any questions about our UK
of our website.
This latest revision comes because of
our ongoing efforts to be transparent and to comply fully with new data
protection regulations including any requirements post BREXIT which are within
a UK GDPR context only.
All changes will be effective
By continuing as a client with us you